Frequently asked questions
Answers to the questions we hear most.
Can I buy online and pay on the website?
No. This is a request-for-quote shop. You build a quote, send it to us, and we reply with a formal quote. No payment is taken on this website.
Are the prices on the website final?
Prices are indicative retail prices and exclude VAT. Your formal quote confirms the final pricing, VAT, delivery and any setup costs.
Do you have minimum order quantities?
Bulk Water has a minimum order of 1,000 units. Branded Water has a minimum of 500 units, and Bulk Branded Water a minimum of 1,000 units. The minimum is shown on the product page.
Can you brand products with our logo?
Yes. Branded Desk Pads and Branded Water are customised with your logo or label. A once-off setup or label design fee applies and is confirmed in your quote. You can mention your branding requirements in the notes when you submit your request.
Is there a discount on toilet paper?
Yes, orders of 50 or more boxes qualify for a R20 per box discount. This is applied in your formal quote.
How long does it take to get my quote?
We receive your request straight away and come back to you with a formal quote. If you need it urgently, mention that in the notes or contact us directly.
How is delivery handled?
Delivery is arranged once you accept your quote. Add your delivery address or area to the request so we can include it.
What are your business hours?
Monday to Friday, 08:00 to 16:00. You can submit a quote request at any time.
Still have a question?
Call us on 087 092 8610 or start a quote and add your question in the notes.
Start your quote